Client testimonials...
We are very proud of the award-winning service we offer to
our clients and would like to share some comments from clients with you below.
These are specific to clients who have traveled to Jordan, for a wider
selection of comments and to view the results of our current 'Performance
Review' statistics please
visit our
main website by clicking here.
Why book with us?
- Competitive
prices - our luxury Jordan tours and holidays are all excellent value for money
and include
Petra by Candlelight
-
First hand knowledge
and advice when booking with us
-
Flexibility - we offer Jordan group tours as well as Jordan independent tours and a totally
bespoke tailor-made service
-
Personalised service - deal with the same travel professional when you call
-
Family-run business - established for over 20 years
-
No expensive 0870 numbers, we offer a local number and an 0845 number
-
Full ATOL and ABTA protection for your financial security and peace of mind
- Award-winning company - receive higher levels of personalised service
than you would find elsewhere
-
Total travel service - we will also take care of your airport parking, VIP
lounges, overnight hotels and other extras that you may require
Call us now on 0845 003 2211 or 01543 258631 or
click here to enquire online
for your holiday or
tour to Jordan |
A Journey through Romania escorted tour - feedback received via
email
Oliver,
We just got back last night at 11.30 pm after a great holiday. I would readily
recommend it to any and all. Your arrangements were excellent and the transfers
and logistics were all just fine. Thanks for everything,...I'll certainly
promote Robert Broad travel if I hear someone considering Jordan.
Comments from clients via feedback forms received in the post
"'High quality hotels –
excellent service from agents in Jordan. Particularly good guide. Very good
value for money."
"We returned on Sunday from the 'Splendours of Jordan' tour. I want to thank you
and your agency for making this a wonderful holiday experience. Jordan and
its people were fantastic, and our guide Raaed made all the difference as our
link to both. It was our first time to travel with you, and we were very
impressed by your efficiency, support and professionalism throughout. We
would not have no hesitation in travelling with you again and recommending you
to our friends."
"We just
wanted to write to say a really big thank you for arranging our recent holiday
to Jordan- we had a fantastic time, made really special as it was our honeymoon
- and our local guide and driver really went out of their way to show us the
best of the country and ensure that our stay was a wonderful experience."
'Whole holiday including requested changes handled smoothly - cost was more
economical than other providers. The guide, Elias, was excellent.'
'High quality hotels – excellent service from agents in Jordan. Particularly
good guide. Very good value for money.'
'Excellent description of the tour before I bought it, really sold it to me.
Kept in contact well and reassured about the volcanic ash situation.'
'Phone call answered promptly - no delay waiting and pressing
various buttons on phone. Spoke to Dave who knew all about Jordan and was
very helpful. All paperwork was dealt with promptly and efficiently.'
'Easy to talk to on the phone, friendly'
'The itinerary and hotel choice were good'
'The service was good, met everywhere, felt safe and looked
after'
'First Class'
'Faultless, excellent itinerary'
'It all went very smoothly, Dave Archer sent an email confirming
our [spa] treatments so we knew everything was booked as requested and we didn’t
have to worry'
'We had a marvelous time in Jordan the country and people were
fascinating and we are very pleased that we have visited this country. Our guide
was brilliant, helpful, knowledgeable and had a good sense of humour'
'Tips to bell boys and water bottles on coach daily were nice touches and
saved us a fair bit of cash'Jordan - feedback received via email, November 2009
Very good Tour. We were pleased to be warned about how
expensive Jordan was because we were still shocked at the prices in the Dead Sea
Resort. Excellent service on return flight booking it made the difference to
have the express service, well done.
Jordan - feedback received via email, November 2009
We had an amazing holiday and Petra was even more stunning than I hoped it would
be. We have never been on this sort of accompanied tour before and the
organisation was impressive. Whisked through airports, luggage always with us,
we had nothing at all to worry about. Our guide, Ramzi Samawi, was the icing on
the cake-an expert in almost everything (especially geology) who made sure all
in our party had a good time (we did have a couple of ladies who were quite
immobile and he made sure they got as much from the trip as possible) Well done
to all concerned and let the Jordanians have the feedback too.
Jordan Tour - feedback received from
client via email, May 2009
A very enjoyabale holiday and accompanied by our excellent guide
Soffian. Hotels - The Beit Zamman near Petra was disappointing. The bedroom was
very nice but the en suite was shabby - the shower screen did not fit properly
and the trim was falling off - hence the floor flooded after each shower. There
was also black in the grout/mastik. The food was average and alcohol very
highly priced for small measures. Obviously when wine etc is so highly priced
you have the choice of not ordering any and we did just that as did many others
on the tour. However after one visit to Petra we went to the Crowne Plaza for a
drink and that was much better value plus there were stunning views from the
hotel and this is what we felt our hotel lacked. However, the staff at our
hotel couldn't have been more helpful. The Kempinski on the Dead Sea is a
beautiful hotel but with food and drink so very very expensive we spent more in
those 2days/1 night than we had the rest of the holiday. We were very pleased
we had not extended our stay.
The whole organisation of the holiday was very well done.
Our comments - We have now changed
the hotel that we use from the Beit Zamman to the Crowne Plaza for the main tour we sell to Jordan.
Jordan Tour - feedback received from
client via email, May 2009
My daughter and I cannot express enough how much we appreciated
the excellent service we received from the minute we landed at Amman. The
Jordanian's are delightful people and couldn't have been more helpful. The tour
as organised by Dave Archer was perfect and we are very glad we chose to spend
three days in Petra. The hotel Taybet Zamen was excellent also. We would like
to make a special mention of our guide Wasef Kamel whose patience, sense of
humour and knowledge made the trip perfect. We would certainly appreciate it if
you would pass these comments on to the company in Jordan.
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